J
CYCROWN-CA
Janet shannon
Great shopping

Great shopping , price was great , great experience shopping . Company quick on dealing with concerns .shipping , late arrivals . Prompt

v
CYCROWN-CA
valmont marquis
Excellent service et personnel très courtois service après vente Excellent

Excellent service et personnel très courtois service après vente Excellent.

M
CYCROWN-CA
Mark Halbish
Poor information on website, limited parts availability

The website has very limited information on the various accessories, availability is limited or completely out of stock on many items. When you contact Cycrown support by phone, they ask for detailed information on the phone and then simply ask you to email all that to the “VIP” support line and you have delays in getting answers to all of the questions you ask as they only answer one question at a time so you end up have back and forth emailing to get all the answers you are looking for.
I have experienced errors with their posted discounts not making it to the shopping cart which to their credit they did correct within 24 hours of me reporting it.
They need stronger details on each product, more photos, reliable sources for parts and accessory availability, plus empowered and knowledgeable staff on their customer support lines.
Very frustrating to be buying a specialized electric bike with no availability for extra batteries and no idea on when they will be available again.

Y
CYCROWN-CA
Yan Stever
Nice

Service perfect

S
CYCROWN-CA
Shaun MacInnis
I put this bike through hell

I put this bike through hell. Rode it every day for 3 months rain or shine. Parked it on a wharf next to my boat where it got salt spray regularly. Hauled flats of water and various boat parts back and forth from the shop 2 km away. Whoever built this thing should be proud of themselves…. Well done. 567km so far.

G
CYCROWN-CA
Greg Core
They fit great and they look good too

They fit great and they look good too.

J
CYCROWN-CA
James Zuk
Cycrown Roma

The purchase of the Roma on the Canadian website was quick and easy once I decided what I wanted. Thanks

A
CYCROWN-CA
Anonymous
Great bike

Great bike for an overcrowded market. The setting could be a bit easy to work with. Overall good quality for the price. Highly recommended 🚲

b
CYCROWN-CA
bwmcke
Cycrown customer service was helpful and great to work with

Cycrown customer service was helpful and great to work with. Answered my questions promptly through email, very friendly to deal with.

E
CYCROWN-CA
Elise heath
Great shopping and the bike came in 3

Great shopping and the bike came in 3 days!!

R
CYCROWN-CA
Ryan Coates
It's heavy..loud ..mid maintenance...but a cool bike

Shipping damage although minimal....really heavy bike....rusting in weld spots...brakes dangerous and constant maintenance required on brake cable..battery really expensive...cool bike though beyond these issues.

K
CYCROWN-CA
Kimberly Love
I have to say we love our cycverve ebikes

I have to say we love our cycverve ebikes. I bought m8ne first and a week later my husband was lime ok I want one. The customer service has been top notch. Very quick to respond and help resolve any issue and answer any questions.
We are beyond happy

B
CYCROWN-CA
Brian Burnett
Excellent E-Bike

It has been a year since I purchased this Cycverve bike. Perhaps not using it enough, but no complaints. Powerful and fast. A bit on the heavy side when on gravel; have to be careful.

A
CYCROWN-CA
Anonymous
happy

happy

T
CYCROWN-CA
Tiffany Miller
Customer service not good.

Bikes are good, but with 4 of them, couldnt get matching keys no matter how many times i tried. I emailed multiple times with the number on my lock cylinder and keys. I was told its not possible to get them because they are coded at the factory. So the factory doesnt have a way to send me 4 of the same lock cylinders and keys! Sounds pretty stupid. 4 bikes, 4 seperate differant keys to remove batteries. Go for a ride and i have a key ting with me! Lmao. Customer service was unhelpful.

C
CYCROWN-CA
Cristian Vindell
Dremax so far a pleasant and relax ride.

I first bought the cycverve for winter and then ended up buying the dremax for the summer and both of them I use them for commuting to work or errands. I've had the dremax for a couple of months and haven't had an issue at all. I am thinking of replacing the brake pads this month and keep on riding till probably November. I do wish the web page had more options on buying replacemnt parts like the screen,brakes, and other add ons like a neoprene cover for battery or the front basket that I never seen it on their website.

S
CYCROWN-CA
Stéphane Séguin
Beaucoup de plaisir

Peux importe la saison j'adore le vélo..très robuste pour le prix payé..beaucoup de torque et assez rapide...le service après vente répond assez vite à nos questions..petit défaut il a tendance a rouiller assez vite...il faut bien l'entretenir et le lubrifier..je le recommande vous allez avoir beaucoup de plaisir

A
CYCROWN-CA
Anonymous
So

So good

V
CYCROWN-CA
Vincent Poirier
There are barely any images to show what cord rechargers use

There are barely any images to show what cord rechargers use, I bought the wrong one and it took a lot of back and forth to get the right one.

M
CYCROWN-CA
Maria Somerville
Easy to navigate the online store

Easy to navigate the online store. Fast and free S&H.

R
CYCROWN-CA
Robert Doyle
Not much to say

Not much to say, I saw the two battery hunter and that sold it for me great bike, great ride unfortunately I am a seven year old man and had to switch to a tricycle which I regret!

G
CYCROWN-CA
Gary D Peters
I'm loving my new eBike and feel it will give me much satisfaction for a long time

I'm loving my new eBike and feel it will give me much satisfaction for a long time. I was going to contact you about an issue with the controller.
It is very tricky to turn on and also continue running at times. Seems like a glitch in the system. I have to hold down the on button and move to at least the 2nd or 3rd level to keep it to stay on. I cannot just push the on button, it will not stay on. The only other issue is the hook up to my phone. I have seen videos of your controller where the speedometer is paired to the phone. Don't see anything in your manual that shows me how to do this. The controller also doesn't keep the trip milage when I stop and the computer turns off after a period of time and its lost. Otherwise I am happy with this purchase.

B
CYCROWN-CA
Barry Lewis
Multiple tire problems from the start

Multiple tire problems from the start. Faulty brakes.

A
CYCROWN-CA
Anonymous
I had a problem with the brakes

I had a problem with the brakes . In the end I bought a front brake off Amazon. Plus the motor is still loud like it was not greased .

J
CYCROWN-CA
Jonathan Allan
Better Allan

Better Allan key

J
CYCROWN-CA
Jean-Pierre Martin
PROBLEM WITH MY LOWER BACK AMMMMMND CANNOT RIDE

PROBLEM WITH MY LOWER BACK AMMMMMND CANNOT RIDE IT NOT YOUR FAULT